Extra Space Storage - 8248 - Glen Burnie - Solley Rd

Donna and Kyle provided excellent service from start to finish. They were professional, responsive, and made the entire process smooth and stress-free. Their attention to detail and commitment to doing things right really stood out. I truly appreciate their hard work and would highly recommend to anyone looking for top-notch service.

I had a great experience working with the manager, Donna at Extra Space Storage. She was incredibly thorough and made sure all of my needs were met from start to finish. She took the time to provide all the information I needed, clearly explained how the entire process works, and patiently answered every question I had. What I appreciated most was how reassuring she was about the move-out process and her willingness to work with me when the time comes. Her professionalism, attention to detail, and customer care made this a smooth and stress-free experience. Highly recommend!

We recently completed a major move. We had a lot of stuff to move in a short amount of time. Extra Space off of Solley Road in Glen Burnie was close to our location and I’m so glad! They made our moving process so much easier. We were able to select our unit size and reserve our rate online. We called the store (because I had questions) and completed they everything over the phone. We worked with two people who were both excellent. Donna was my main point of contact. She’s an absolute gem. She went above and beyond in accommodating us. I called her several times with questions, she was always happy to help - even if she had to call me back. We also changed our reservation a couple times which could have been frustrating but she kept a positive and pleasant attitude. She said, ‘I want to make sure you get what you need’. I truly appreciate her and will make Extra Space my first go-to storage solutions. Thanks Donna and Team!

The customer service alone is exceptional Anna-Lyn is the absolute best! She was kind, informative, and made our conversation feel light rather than transactional. She explained all my options and lead with full transparency from start to finish. I am truly grateful for my interaction with Anna-Lyn - give her a raise !! Thank you for your kindness (:

My experience with Donna was awesome She was extremely knowledgeable and pleasant. She offered advice and suggestions that I had not considered for my rental. Her professionalism and customer service shows credit upon her company. .