CubeSmart Self Storage NY Saint James Middle Country Rd

Wonderful experience with Kelly!! Nailed it every way one could ask for!! Beautiful new facility, got an excellent rate reserving online. If you need a storage unit I highly recommend this location!! Come and see Kelly for all your storage needs.bonus…. Bathrooms on the floor the units are on. That’s just so smart

Clean facility, great pricing and wonderful customer service! We felt so comfortable using their facility and had access to their Full flat dollys making the move so simple!

Very friendly and helpful staff. The 40% off sale makes this worth to cost. Physically the exterior security is fair to poor. The perimeter fence is simple chain link that can be easily cut or climbed over. It needs a real security fence of 8' tall galvanized steel preferably powder coated black for aesthetics. The electronic access gate and entrance doors are good. The building is well maintained, lighting is ok, not great. Regarding the units, the lift gates are flimsy and easy to cut through and the cylinder security locks would not be my first choice. One last observation, the cement floors are filthy - as in covered with grey dust. The cameras are positioned well. The elevators are excellent. Overall the Smithtown location is in a "safe" area , and its nearness to our home along with the lower cost is why I chose it. At a minimum, I highly suggest they remove the chain link fence and replace it with a real security fence.

This storage facility is hands down the best I’ve used. The building is extremely clean, bright, and well-maintained, with bathrooms available on every floor, which is such a plus. The customer service reps are amazing—friendly, professional, and you can tell they genuinely love what they do. They go above and beyond, and the experience far surpasses Public Storage, which I was previously using. I feel confident and comfortable storing my belongings here. Highly recommend!

From the moment I walked into CubeSmart in St. James, Kelly made me feel genuinely welcomed. Her warm personality, professionalism, and willingness to help truly stood out. She took the time to answer all my questions, made the entire process simple, and made me feel completely comfortable and confident in my decision. It’s rare to meet someone who goes above and beyond with such kindness and positivity, but Kelly absolutely does. She made my experience exceptional, and she 100% deserves recognition for the amazing service she provides. Thank you, Kelly, for being outstanding at what you do!